How Nine High Studios collects, uses, and protects your personal information.
Nine High Studios ABN (trading as 9 High Studios, "we", "us", "our") operates the website 9highstudios.com. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
This Privacy Policy explains what information we collect, how we use it, and your rights in relation to that information.
When you submit our contact form, we may collect the following personal information:
You are not required to provide all of these fields. We ask that you provide at least one contact method so we can respond to your enquiry.
In addition, the form handling service we use (Formsubmit.co) may automatically collect technical data such as your IP address and submission timestamp as part of the form delivery process.
We use the information you provide solely for the following purposes:
We do not use your information for marketing purposes unless you have explicitly opted in to receive marketing communications from us.
We use the following third-party service to process form submissions:
We do not sell, rent, or share your personal information with any other third parties.
Your form submissions are delivered directly to our email inbox (hello@9highstudios.com). We do not store your information in a database, CRM, or any other structured data system beyond our email provider.
Our email is hosted with standard email security measures including encryption in transit (TLS).
We retain your contact form submissions in our email inbox for as long as is necessary to fulfil the purpose for which it was collected — typically for the duration of any active enquiry or project discussion.
If you request deletion of your data, we will remove all associated emails and records within 30 days of your request.
Our website does not currently use cookies, tracking pixels, or analytics services. We do not track your browsing behaviour on our site.
If we add analytics or other cookie-based services in the future, this Privacy Policy will be updated accordingly, and you will be informed before any tracking is enabled.
Under the Australian Privacy Principles and applicable privacy legislation, you have the right to:
To exercise any of these rights, please contact us at hello@9highstudios.com. We will respond to your request within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We are committed to complying with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). These principles regulate how organisations collect, use, disclose, store, and provide access to personal information.
In particular, we ensure that:
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this page periodically to stay informed about how we handle your information.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: